Privacy Policy
Introduction
At Lexum Mobility, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use and safeguard your information when you use our website or book our transportation services.
By using our website or services, you agree to the terms described below.
Data Controller
Lexum Mobility acts as the data controller in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.
Information We Collect
We may collect the following personal data:
- Full name
- Phone number
- Email address
- Pick-up and drop-off locations
- Booking details
- Payment information (processed securely via third-party providers such as Stripe)
- Communication history
We do not store full credit card details on our servers.
Purpose of Data Processing
We process your personal data for the following purposes:
- To manage reservations and transportation services
- To communicate booking confirmations and updates
- To process payments
- To comply with legal obligations
- To improve our services
- To respond to inquiries
We do not sell or rent your personal data to third parties.
Legal Basis for Processing
We process your data based on:
- Performance of a contract
- Legal obligations
- Legitimate business interests
- Your consent (when applicable)
Payment Processing
Payments are securely processed via third-party providers such as Stripe. These providers comply with PCI-DSS security standards.
Lexum Mobility does not store or have access to your full card details.
Data Retention
We retain personal data only for as long as necessary to:
- Provide our services
- Fulfill contractual obligations
- Comply with tax and legal requirements
Data Sharing
Your data may be shared with:
- Assigned drivers (only necessary booking details)
- Payment processors
- Legal authorities when required by law
All third parties are required to respect data protection regulations.
Your Rights
Under GDPR, you have the following rights regarding your personal data:
To exercise these rights, contact: lexum@lexummobility.com
Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration or disclosure.
However, no internet transmission is 100% secure.
Cookies
Our website may use cookies to improve user experience and analyze website traffic.
You can manage cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised date.
Contact
If you have any questions regarding this Privacy Policy, please contact us: